Hyatt Regency Pune Hotel & Residences

The apartment room spacious as we were with an infant. The food was yummy. Last but not the least we were there to celebrate my birthday and the team really made it a memorable one with complimentary cakes, cookies and fruits. As regards the team the entire team on 5 th floor of house keeping was great and would rate them a full 10+.,Mohidas and team thank you for your services.

We enjoyed the hospitality as we entered the premise as everyone greeted us with broad smile right from the security to the person at reception. We were welcomed by guest relations team with traditional welcome which was quite unique .Check in formalities were smooth and so was the concierge. Though we stayed for only one night we used the coffee shop bakery at the ground floor and the restaurant on terrace - The Lotus ( excellent food) and also had breakfast the next day which was sumptuous and people manning the restaurant were very courteous and helpful.

The ambience, facilities and almost everything about the property.

The room was spacious and comfortable. It is the staff in this hotel that makes it a special place. Rupali Sawant went above and beyond to support me- I was unwell during my stay. A very special thank you to her. Rupali was professional, compassionate, and thoughtful at all times. Her behaviour is exactly what a guest would expect of hospitality staff. Kitchen and housekeeping staff were most helpful too. Puii and Akash were very helpful at breakfast. Harsh at reception was great at warmly welcoming me and ensuring that I was settled in well.

Staff was very courteous and welcoming catered to every need and query. Rooms were clean with a stacked mini bar. Room service/requests were promptly catered to. Breakfast spread wasn't very elaborate but had the right varieties for a fulfilling start to the morning. Amenities like the 24x7 gym is really useful. Piano sessions in the weekend evenings are a bonus. In house restraunts have a good variety and quality of food is good.